How far in advance do I need to book you?
The more important or larger the event, the further ahead you should call. The number of bookings we can make is very limited, especially during peak months (June, July, August, September, November and December), Please be sure to contact us as early as possible if you are considering us for your next party or event. We do not accept any orders, no matter how small, without at least 4 days notice.
What is your minimum for an order?
The absolute minimum order we will accept is a full menu for 25 people or at least 2 individual trays. For barbeques or clambakes, the minimum order is for 50 people.
What services do you provide?
We provide all paper products (plates, cutlery, napkins, wipes, bibs, etc), serving utensils, chafing dishes, condiments, plastic tablecloths (for the buffet table only), a work table and grills (for on-site BBQ's). For smaller orders we can either drop off the food at your desired location or you can arrange a pick-up at our kitchen, or for an additional 15% service charge* our staff can stay and serve your guests buffet style.
What do you not have that I need to provide?
We do not provide chairs, tables or tents. You are responsible for these items, as well as buffet tables, running water and trash receptacles. Additionally, our service staff do not wear formal uniforms aside from maroon aprons, nor do we provide restaurant style service at functions.
How do you conduct on-site barbeques and clambakes?
We bring our own propane, grills and cookers and make your order on-site, usually in a prominent area in full view of your guests. On-site BBQ's and clambakes require a 50-person minimum plus a 15% service charge.* We are willing to grill rain or shine so long as you don't mind the weather, either.
What about sit-down meals and china?
We no longer offer china, family style sit-down service or linen tablecloths. We only provide buffet or drop-off service with paper products.
When do you normally show up and how long do you stay?
For drop-offs we can arrive at any time you wish, although we recommend half an hour before your guests are scheduled to eat. For full service, we show up about an hour early to do our set-up and usually stay 30 minutes to an hour after the first full round of service.
Do you bring extra food?
Yes, we always bring extra of everything with the exception of steaks and lobsters.
What if I order too much and there are leftovers?
All leftovers are yours to keep, distribute amongst your guests, give to charity, etc. We always bring flip-top trays, aluminum pans and plastic wrap for your convenience. However, please note that we do not operate on consignment - we will not reduce your final bill if, for example, you order for 50 and only 25 guests show up.
How far out do you deliver?
We generally only accept orders around Northeastern Massachusetts and Southeastern New Hampshire. On average the furthest we will travel to a function is 30 to 40 miles, however all bookings are left to our discretion based on the time of year, traffic, the size of the order, etc.
I'm having a small dinner party at my house, can I have the meal cooked and served out of my kitchen butler-style? Can I have your wait staff serve in formal uniforms? Do you do custom wedding cakes/floral arrangements/party planning/etc?
No, we are not that type of caterer. We do not have uniforms, we don't specialize in high-end parties, extravagant decor or upscale service. We are strictly a bare-bones operation and have been since the mid-nineties. Our focus is on excellent food and customer relations and exceptionally affordable pricing.
* Please note that 15% service charges are not gratuity. If you wish to tip our service staff, please do so in cash directly. |